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Since I didn’t want to lose my phone on the cruise, I purchased a small, cross-body bag to hold just my phone. Another good rule of thumb is to log off the wifi once you are done using it. This will also help prevent any accidental background data from using your megabytes. If you have purchased a Connect at Sea package or are using the free 50MB, turn off all background downloads or updates. If you plan on posting your vacation photos to Facebook or Instagram, this plan may be for you. Taking a cruise, but still need to connect to the real world?
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The package tiers are Stay Connected, Basic Surf, and Premium Surf. Guests are able to purchase a-la-carte or the full voyage as well as choosing the number of concurrent devices. For the most up-to-date rates, refer to the information provided when you are onboard the ship. If you’ve made it this far in the post, you already know that connectivity and speeds are not impressive. About 8 hours into the first full day of the cruise, while using and testing the Premium Surf package, everything just died.
What is DCL-Guest?
Allows a little more flexibility for those times you want to show the world what fun times you’re having. At your next login attempt on any MyDisney compatible service, when you enter into a password-restricted feature, Disney will ask you to update your password. From then on, that password is the only one you’ll need to remember. When you login using your personal account information, you will now see the same MyDisney login prompt everywhere you go asking for the same email and password, creating a more seamless login experience.
How Good is the WiFi on Disney Cruise Ships?
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And this was the best speed I got the entire length of the cruise. Immediately I knew that most of my checklist was going to be pointless, and I questioned how the other packages would function at all if this was the speed they were giving the premium users. By the third day of the cruise, it was obvious that I needed to purchase Premium Surf for the remainder of the cruise. I assumed that this would knock down my savings, because two days had already passed. I was still given the 20% discount on the remaining days of the cruise, instead of the full price.
Disney Cruise Wi-Fi is called Connect@Sea and all packages are purchased onboard when you sign-on for the first time. You cannot downgrade or get a refund for unused data, so plan accordingly. I’ve pulled together the most comprehensive guide to internet access on Disney cruises, including all you need to know about the Disney cruise internet package and Disney Cruise Wi-Fi. Disney is using a simple logo to signify the MyDisney login experience for a consistent and connected look and feel. So, when you reach the login screen and see the MyDisney logo, you’ll know to use the same single email and password. If I’m going on a 4 night sailing or longer, and I will be gone from home over multiple weekdays, I will probably buy it again.
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It’s important to know that none of the packages (not even Premium Surf) supports long-form video streaming such as using Disney+, Hulu, or Netflix. I was able to keep up my wordle streak, check the weather, message and text with friends and family at home, and place an online grocery order for when I got back home. Nope, you do NOT need to have Disney Cruise Line internet purchased in order to use the Disney Cruise Line Navigator app.
Disney Cruise WiFi: Packages and Prices
We didn’t have to purchase an internet package, yet I could still text my family and best friend. Speaking of texting, anyone with an iPhone can use iMessage to chat with anyone else that has an iPhone, whether onboard the ship or not. DCL-Guest is the network name for the Disney Cruise Line internet.
Cell carriers like AT&T, Sprint, and T-Mobile provide Cellular at Sea aboard Disney cruises, which allows you to use your plan like you normally would in your stateroom. However, you may need to pay roaming charges (which can get very expensive, very quickly) or purchase a special cruise add-on from your carrier. Your data allotment (cellular internet) also may be much more limited than on land.
Most of Disney’s most popular sites and apps can now be accessed through MyDisney. “This move not only reflects our commitment to technological innovation but also our dedication to creating hassle-free, memorable experiences for our consumers,” Arora added. For the latest Disney Parks news and info, follow WDW News Today on Twitter, Facebook, and Instagram. For assistance with the internet, visit the Connect@Sea desk, which is located in the Promenade Lounge (Deck 3) on the Magic & Wonder, and on Deck 4 near the midship elevators on the Dream & Fantasy. Sometimes Sailing is a cruise-focused website by Dan and Mikkel Woodruff, a couple passionate about cruising. Although I didn’t purchase any data, I’m glad my iPhone let me ‘Connect @ Sea’ with people back home by using iMessage.
Here you’ll be able to get help signing up for plans, choosing the best plan, and getting help with any troubleshooting issues. The fastest internet we’ve experienced at sea with any of the various cruise lines we have sailed with is any cruise ship with Starlink satellite internet. Disney Cruise Line does not currently use Starlink, unfortunately. If you drop your child off at a kids club, you need to have a way to be contacted and the wave phone is a perfect choice. Plus, this saves on any Disney cruise wifi you may have purchased. Disney provides each stateroom with wave phones that can be used onboard or at Castaway Cay.
Cell phone service is also available through most major providers (Verizon, AT&T, Sprint, T-Mobile, etc.) The ship must be 12 miles out to sea before you can access cell service. However, beware that making calls or texting at sea through your cell provider will likely incur additional charges for international roaming. It's wise to check with your service provider about rates if you don’t like surprises. If you can't connect when you're onboard, head to Guest Services.
Use this time to your advantage if you are just shopping around in the port and have a few moments to use their internet. This enabled me to keep in touch with family and friends back home without using any data as most of them have iPhones. Pictures, however, would not send nor could they be received. The Navigator app tells you everything about your cruise. From where you are having dinner that night to where you can find Disney character appearances. Use this app for anything pertaining to what’s happening on the ship.
Internet packages can be purchased through the Disney Cruise Navigator app once onboard and connected to the ship’s WiFi. You’ll then be prompted to review the plan and check out. If you have trouble connecting to the internet, the onboard internet help desk can troubleshoot internet and cell phone access onboard. Until recently, all internet packages aboard Disney cruises were priced with a “pay for what you use” model, with data plans based on megabyte usage. With the arrival of the Disney Wish in 2022, Disney announced changes to the Disney Cruise Line internet packages, which are now priced based on the type of internet access you want in a 24-hour period.
Not to be confused with Basic, which is the next-highest tier. You can expect to pay at least $12 per day, or less if you purchase for the entire length of the cruise, or more if you need more than one device to be connected at a time. The Premium Surf plan does not support long-form video streaming platforms such as Netfilx and Hulu. The Basic Surf plan does not support long-form video streaming platforms such as Netfilx and Hulu. While the internet speed on cruise ships has improved drastically over the years, it’s slower than the web surfing you’re used to at home. Luckily for you, onboard internet packages are charged to the folio, so onboard credit can be used to pay towards your onboard WiFi package.
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